Welcome to Matrix Security!

Commercial Security Here...

Commercial Security and Patrol Solutions

Matrix Security protects and secures business and property assets for commercial enterprises throughout Auckland. From retail complexes through to individual stores, multi story buildings, contract warehouses, schools, retirement villages and hospitals, Matrix Security can be relied upon to provide trained professional security officers and a fast, effective response whenever your alarm is activated.

 

COMMERCIAL SOLUTIONS

While most of the New Zealand security industry works to response times of 20 minutes plus, Matrix Security’s average incident response time is less than half of that. In many cases we will be just seconds away – a reality that drastically reduces the risk of damage or theft while increasing the chance of apprehending offenders.

Key Services that we offer to commercial clients:

  • Foot patrols, inspections and bed downs of premises for the evening
  • Drive by patrols during the night
  • Unlock of premises in the morning
  • Staff evening escorts to vehicles or transport
  • Professional reporting of any activity through automated communications
  • 24 x 7 alarm monitoring
  • Immediate despatch upon alarm activation

Technical Solutions

To ensure your security systems are operating at an optimum level Matrix Security includes scheduled servicing plans where we complete service checks of all devices to minimise any risk of failure or non performance.

 

24 x 7 Alarm Monitoring & Call Centre

Behind Matrix Security’s visible presence on the streets is a sophisticated monitoring and call centre designed to meet international standards. Our security software and interface with client information ensures seamless handling and despatch according to your instructions.

All our commercial clients benefit from the dedication of Matrix Security personnel and services that include alarm configuration, installation and monitoring, remote video monitoring and video surveillance, immediate and effective guard despatch and management of a range of issues as and when they arise.

Security Officers

You can rely on Matrix Security officers to be resourceful and professional at all times. Matrix Security officers have a distinctive green and white uniform that is readily identifiable. All officers carry a Matrix Security ID badge and a security license.

We have stringent recruitment procedures that include thorough vetting and checking of personal history and qualifications. Probationary security officers undergo an induction and basic training programme after which they are enrolled in NZQA approved ITO training to attain National Certificates in Security.

 

When it comes to security....
Who do you trust?

Matrix Security is an accredited member of the New Zealand Security Association (NZSA), the industry body charged with improving security performance standards and ethics throughout the country. We regularly undergo intensive independent auditing to ensure that, as a leading security provider, we comply with NZSA Codes of Practice.

All operations and sales staff are licensed and trained as required under security legislation. As a member of NZSA we assist with education and training within the security industry.

A commitment to health and safety is evident throughout Matrix Security. We firmly believe that the safety and wellbeing of our staff and yours is the highest priority. We hold a Tertiary Accreditation, the highest level possible under ACC’s National Work Safety Management programme.