We have a sophisticated Call Centre and Technical Support function, providing a range of essential services including alarm monitoring, remote video monitoring and Security Officer despatch.

Please Contact Us for a tailored quote.

When every second counts... you can count on us

Alarm monitoring statements:

•    We monitor your home 24 hours a day, 365 days a year
•    Powerful, efficient computers and secure communication links that offer multiple back-up systems
•    Highly trained and safety-certified Matrix Security professionals
•    Optional paging and component capabilities
•    Holiday absences or opening and closing times monitoring

Examples of alarm monitoring signals:

•    Burglary by individual zones within your premises
•    Emergency medical, panic and fire alarms
•    Trouble/faults (including low battery)
•    Individual user identification
•    Smoke detection
•    Mains power failure
•    Set and unset times

With monitoring, the control panel located within your premises has an onboard dialler that communicates alarm activation signals and other emergencies via your existing telephone line, cellular dialler and/or radio back-up unit to our 24-hour monitoring centre.