We work hard to ensure we give our customers the best level of support and service. This is why we score so high on customer satisfaction, across thousands of customer reviews.

Ina did a timely job of informing us about the changes and arranging an early appointment for the update. Your technician who we’ve met over the years was excellent as ever. We’ve always felt safer with Matrix

David & Brigitte King

We’ve had Matrix Security for about 25 years. Excellent service. They are flexible and have been able to add or subtract services as we required. Communication is excellent. You can always talk to a Real Person. Highly recommended.

Shirley Megget

Matrix are great to deal with and the Technician who came to re-set our alarm and re set the Codes, was friendly, knowledgeable, and did a great job.

Claire Conroy

On time – very obliging. Fully up with the technical play and sorted all things out with considerable ease.


Always vigilant, polite and helpful.


Love the services and quick response time.


Very efficient job by your technician who I have had working here before. He did a good job and thorough check of all things relating to the alarm.


Choose the security that best fits your need

Home Security Commercial Security

 Home Security

Thousands of families around New Zealand trust us to keep them and their homes safe and secure. Alarm monitoring, security system advice and professional security patrols are just the beginning. Take advantage of our Green Reflector Service and let our security presence be noticed.

Commercial Security

Keep your workplace safe and secure while meeting Health and Safety requirements. We will install and maintain your security systems, and respond to alarm activations quickly and professionally. We can provide security patrols and on site guarding to take care of your business. Take a look at our security service options tailored for commercial clients.

  • Fast, effective response
  • Professionally trained security officers
  • Alarm monitoring 24/7
  • Installation and servicing of security systems
  • Commercial patrols and security management
  • On site guarding
  • Integrated security design and services

Try our Matrix Security Service Planner to see how you can improve your security

Matrix Security – Real stories about real clients

Matrix Security’s People – Pitched to Progress, Braced for Change

This second article in Matrix Security’s ‘Our People in Focus’ series, digs deeper into the journey of Operations Manager for Waitemata, Danial Walters. It follows on from Daniel’s initial step into the security workforce and his expectations – which he quickly dispelled, given the diverse and ever changing nature of the role and the career [...]

Building Strength, Providing Pillars of Support

Below, the third and final article in Matrix Security’s ‘Our People in Focus’ series, continues Daniel Walters’ story to-date of new beginnings in the security industry, initial expectations – and reality, and the ever-evolving nature of his work which provides opportunities to foster new skills, carve new career pathways and hone a people-centric focus. Here, [...]

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